Shipping policy

SHIPPING POLICY

Last Updated: August 25, 2026

Thank you for shopping with YummyGift. We are committed to processing and shipping your order as quickly and reliably as possible.

Please review the following information regarding order processing, shipping, delivery, and tracking.

1. Order Processing

Orders are processed and shipped Monday through Friday, excluding major holidays.

  • Orders received before 10:00 AM Pacific Time (PT) are generally shipped the same business day.
  • Orders received after 10:00 AM PT are generally shipped the next business day.
  • Orders placed on Saturday or Sunday will generally be processed on Monday or the next business day.
  • Orders placed on a holiday will be processed on the next available business day.

During holidays, promotional events, severe weather, or periods of unusually high order volume, processing may take longer.

2. Minimum Order

A minimum merchandise order of $25.00 is required to place an order on YummyGift.

Shipping charges, taxes, and other applicable fees do not count toward the minimum order requirement.

3. Shipping Methods

YummyGift ships orders using major carriers, which may include:

  • UPS
  • USPS
  • FedEx
  • Other approved delivery services when appropriate

The available shipping methods and charges may vary depending on your delivery address, package size, weight, and products ordered.

4. Shipping Rates

Shipping charges are calculated based on factors such as the destination, package weight, dimensions, selected shipping method, and products in your order.

The applicable shipping charge will be displayed during checkout before your order is submitted.

Unless otherwise stated in a promotion, customers are responsible for applicable shipping charges.

5. Estimated Delivery Time

Standard Delivery: approximately 3–5 business days after shipment.

Delivery estimates are provided for convenience and are not guaranteed.

Actual delivery times may vary due to carrier delays, weather conditions, holidays, incorrect addresses, regional service interruptions, or other circumstances outside YummyGift's reasonable control.

Processing time and shipping/transit time are separate. For example, an order shipped the next business day begins its estimated delivery period after it has been transferred to the carrier.

6. Order Tracking

When tracking information is available, a shipping confirmation email containing your tracking number will be sent after your order has shipped.

You can use the tracking number to monitor your shipment directly through the applicable carrier.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Recipient name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP code

before submitting your order.

YummyGift is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you discover an address error after placing your order, please contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

8. Failed or Returned Deliveries

If a package is returned to YummyGift because of an incorrect or incomplete address, refusal of delivery, inability to deliver, or another customer-related delivery issue, additional shipping charges may apply if the order is reshipped.

Original shipping charges may not be refundable unless the return resulted from an error by YummyGift.

9. Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's transportation network and procedures.

If your tracking information shows an unusual delay or you believe your package has been lost, please contact us with your:

Order number, name, email address, and tracking number.

We will assist you in reviewing the shipment information and, when appropriate, contacting the carrier.

10. Packages Marked “Delivered”

If tracking shows that your package was delivered but you cannot locate it, please first check:

  • Around the delivery location
  • With household members
  • With neighbors
  • With your building manager or front desk
  • Any alternate delivery locations indicated by the carrier

You should also contact the shipping carrier using the tracking number provided.

If the package still cannot be located, please contact YummyGift and we will assist you with the available next steps.

11. Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

To help us evaluate the claim, we may ask you to provide photographs of:

  • The damaged product
  • Product packaging
  • Shipping box
  • Shipping label
  • Any visible shipping damage

Please retain the product and all original packaging until the issue has been resolved.

Depending on the circumstances, we may offer a replacement, refund, store credit, or another appropriate resolution.

12. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your shipment, please contact YummyGift promptly with your order number and details of the issue.

We may request photographs of the items received and the shipping package to help us investigate.

If the error was made by YummyGift, we will work with you to provide an appropriate resolution.

13. Perishable and Temperature-Sensitive Products

Some products sold by YummyGift, including chocolates, candies, beverages, oils, and other food products, may be sensitive to heat or cold.

During periods of extreme temperatures, products may experience changes in texture, consistency, or appearance while in transit.

Customers should consider local weather conditions when ordering temperature-sensitive products.

Where applicable, additional shipping recommendations or restrictions may be displayed on individual product pages.

14. Shipping Charges and Refunds

Original shipping charges are generally non-refundable after an order has shipped, except when a refund results from a packing or fulfillment error by YummyGift.

Return shipping costs are generally the customer's responsibility unless otherwise stated in our Refund Policy or required by applicable law.

For additional information about returns and refunds, please review our Refund Policy.

15. Order Changes and Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

Orders canceled before 4:00 PM Pacific Time on the day the order is placed may be eligible for a complete refund.

For orders canceled after that time or after shipping has been processed, shipping charges may not be refundable.

Once an order has been transferred to the carrier, we generally cannot cancel or modify the shipment.

16. Holidays and Unexpected Delays

Orders are not normally processed or shipped on major holidays.

Shipping and delivery may also be affected by severe weather, natural disasters, carrier disruptions, supply chain interruptions, or other circumstances outside our reasonable control.

We appreciate your patience when unexpected delays occur.